Guest + Staff
Internet + Phone
Automation + 24x7 Help
GUEST/RESIDENT INTERNET ACCESS
Get proactive, professional support
As every hotelier knows, the happiest guests are those who get what they need without asking. We invest a great deal of time to ensure that your customers have a seamless experience.
For guest who do need help and want a personal interaction, we give your staff the tools to help without needing training. For those who need more detailed assistance, or for any time the Front Desk is busy, we help your guests and residents directly, with complete ticketing that you can use for follow-up.
Are you calling from the Dark Ages?
If you are still living with a phone system from the 90s, there are some things you’re missing out on. Your staff can gain all the benefits of VoIP without changing out the room phones and your phone bill will probably go down. Stop hanging on to an old system just because it integrated with a PMS you no longer use.
What can you see, and what are you saying?
Whether it’s for safety, loss or productivity, every hotel has a need for video cameras. We can not only make that remotely viewable, but integrate video into your dashboard. Network-connected environmental systems can make a big impact on operating expenses if installed right. Digital signage can make you look good – but is yours effectively communicating information that guests need?
We offer a carefully curated combination of cost-effective, highly reliable equipment
Since 2001 we’ve been building large-scale wireless solutions and in 2004 we turned our attention to hotels and other high-capacity 24 x 7 venues. Our customers operate around the clock and we’re taking the support calls – so we’re always going to give you the most reliable solution, not the one with the biggest markup.
Our focus is on keeping your guests and residents connected and productive, so we put as many tools and resources as possible in the hands of the people who can respond fastest in your building.We’ll work with your staff or your preferred contractor to ensure that your Internet access, your property management system, your phones, your cameras and all your connected systems meet your expectations.
Flexibility and reliability do not have to be mutually exclusive.
© 2020 The Network Operations Company, Inc.